Information For Riders

Rider Information

  • Drivers are unable to make change, so please have exact change ready when boarding. 
  • Smoking (including vaping and e-cigarettes) is prohibited on the bus and at all bus stops.
  • Service animals are welcome.
  • No food or drinks are allowed.
  • Bikes
    • All Cochise Connection buses are equipped with bike racks. Bikes are accommodated on a first-come, first-serve basis.
    • Please alert the driver before disembarking if you need to retrieve a bike from the rack.

Tips For An Enjoyable Ride

  • If you need a transfer pass, please ask the driver upon exiting the bus. 
  • Prepare your fare or pass before boarding the bus to expedite the boarding process.
  • We ask passengers to make room for passengers who are disabled. 
  • Please arrive five minutes early to your bus stop. 
  • Strollers must be folded as requested.
  • Skateboards and roller blades are welcome, but please secure them while on the bus. 
  • Keep aisles clear of obstacles. 
  • Fighting, pushing, unruly behavior, vulgar language, and/or radios audible to other passengers will not be tolerated.

Lost and Found

If you believe you left any personal property on a Cochise Connection bus, we will do our best to help reunite you with your belongings. Please contact us with the following information:

  • A detailed as possible description of your belongings
  • When you believe you lost them
  • Where you last saw them
  • The day and time that you were on a Cochise Connection bus

Individualized Transit

The Cochise Connection is a fixed-route Service on a specific schedule. We recognize that this does meet the needs of some Cochise County residents. For elderly, disabled, and home-bound residents who need assistance getting where they need to go, the Sierra Vista Volunteer Interfaith Caregiver Program (VICaP) provides vital transportation services for connecting to the Benson Greyhound Terminal as well as healthcare facilities in the county. 

For more information, call (520) 459-8146 or email

Title VI

The Cochise Connection is operated by the City of Douglas. It is the policy of the City of Douglas to comply with Title VI of the Civil Rights Act of 1964. Transportation services will be provided without regard to race, color, national origin, or disability. For more information, or to file a complaint, please contact the Transit Manager at (520) 417-7400 or the ADOT Civil Rights Office at (602) 712-8946 or For additional information, please visit the City of Douglas Transportation Page or