Water - How do I detect a water leak?

All newer water meters have a triangle leak detection hand on the meter face. Locate the water meter. It will be either in the front of the property or in the back if an alley is present. Most new meters are in the front near the sidewalk or curb. The meter will be in a concrete or plastic box with a lid on it.

Remove the meter box lid and find the face of the water meter. Depending on the meter brand, the leak detection hand may be silver, black or red. If the triangle shows any movement, a leak may exist. Customers with automatic pool fillers and evaporative coolers need to check and see if these are running water during the leak check.

The leak check only checks for leaks when no water is used in the piping. Water leaks can still exist in landscape irrigation systems. These should be checked for proper operation when running.

To report a leak, call (520) 417-7334.

Show All Answers

1. How do I apply for a right-of-way permit?
2. Why do I need to apply for a right-of-way permit?
3. What are the fees for a right-of-way permit?
4. Wastewater - What are the responsibilities of the City of Douglas Public Works and the property owner for the sewers?
5. Sanitation - How do I schedule a special trash pickup?
6. Wastewater - What to do if there is a sewer blockage?
7. Who do I call to report a damaged fire hydrant?
8. Water - How do I detect a water leak?
9. Water - How do I request a new water service?
10. Water - What is the normal water pressure for this area?
11. Water - Why don't I have water at my sink but have it in the rest of the house?
12. Do I have to sign for the work you are performing?
13. Water - When will the water be turned back on?
14. Water - Who is going to fix the broken water pipe?
15. Who is responsible for cleaning up the area after a repair is complete?
16. Why are you painting the street, sidewalk, or ground and who is going to remove it?
17. Stormwater - When it rains, where does the water go?
18. Stormwater - What types of pollutants are found in stormwater?
19. Streets - How do I report street markings (striping or painted curbs) that can no longer be seen?
20. Streets - What do I do if a stop sign is missing, damaged, or faded?
21. Streets - How do I report a stop sign that is blocked and cannot be seen?
22. Streets - How do I report a missing street name sign?
23. Streets - What do I do if there is a traffic signal out? Or if the signal equipment has been damaged or is missing? (leaning, hanging, twisted)
24. Sanitation - How do I report a missed garbage pickup?
25. Sanitation - How do I set up a refuse or trash service for my business?
26. Sanitation - How do I dispose of a large item?