Support Services Division

The primary mission of the Support Services Division is to support the Uniform Patrol element.  The Support Services Division consists of two sections; the Investigation Section and the Records/Communications Section.

Investigation Section

The Investigation Section conducts the preliminary and follow-up investigations for most felony crimes reported to the police department including:

Deaths:

• Homicides.

• Unattended deaths or sudden death.

• Accidental deaths, including traffic related deaths.

Burglary:

• Commercial.

• Residential - (note: when the loss of property is under $5,000 the preliminary investigation is conducted by the uniform officer responding).

Theft:

• Thefts - (note: when the loss of property is under $3,000 the preliminary investigation is conducted by the uniform officer responding).

• Embezzlements.

Robbery:

• Bank/Financial institutions.

• Armed robbery.

• Strong arm - excluding purse snatching.

Sexual Offenses:

• Sexual assault.

• Sexual abuse.

• Sexual conduct with a minor.

Assaults:

• Aggravated assaults.

Kidnapping, Arson, Bombings, Drugs/Narcotics, Other

• Whenever the uniform patrol supervisor deems it necessary, he may request that a detective be assigned to conduct preliminary and follow-up of any case.

Records/Communications Section

The responsibilities assigned to this section are:

• Answering the telephone for citizen complaints, requests for service, questions or comments and directing the calls to the appropriate person or unit of the police department.

• Dispatching police and fire personnel in response to calls for service.  Operating specialized equipment such as radios, fax machines, computers and computer consoles, teletype machines, and copy machines.

• Entering information from department reports into the department's computer data base for criminal and statistical analysis.

• Entering information on wants and warrants, stolen property, missing persons, and other pertinent data into the ACJIS/NCIC computer system.

• Controlling police reports, including accessibility, availability and confidentiality.

• Maintaining records to include indexing or numbering, distribution, retention, and purging.

• Retrieving of records in response to requests for information.

• Maintaining the wants and warrants file.

• Compiling the monthly Uniformed Crime Report to the FBI.